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GramVyapar – Terms and Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Use of the App is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the App. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Gram Vyapar App and shall not transact on or use the App. As a minor if you wish to use or transact on App, such use or transaction may be made by your legal guardian or parents on the App. Gram Vyapar reserves the right to terminate your membership and / or refuse to provide you with access to the App if it is brought to Gram Vyapar’ s notice or if it is discovered that you are under the age of 18 years.
When You use the App or send emails or other data, information or communication to us, you agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
The App is a platform that Users utilize to meet and interact with one another for their transactions. Gram Vyapar is not and cannot be a party to or control in any manner any transaction between the App's Users.
Gram Vyapar does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the App. Gram Vyapar does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the App. Gram Vyapar accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Gram Vyapar is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Gram Vyapar cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the App. Gram Vyapar shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Gram Vyapar does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
Gram Vyapar does not make any representation or warranty as to the item-specifics. Users are advised to independently verify the bona fides of any particular User that You choose to deal with on the App and use Your best judgment in that behalf. Gram Vyapar does not at any point of time during any transaction between Buyer and Seller on the App come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
The App is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Gram Vyapar is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly divided contract between the Seller and the Buyer. Gram Vyapar is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered. At no time shall Gram Vyapar hold any right, title or interest over the products nor shall Gram Vyapar have any obligations or liabilities in respect of such contract.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the seller(s) that You transact with. Pricing on any product(s) as is reflected on the App may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
Membership on the App is free for buyers. Gram Vyapar does not charge any fee for browsing and buying on the App. Gram Vyapar reserves the right to change its Fee Policy from time to time. In particular, Gram Vyapar may at its sole discretion introduce new services and modify some or all of the existing services offered on the App. In such an event Gram Vyapar reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. All fees If any shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Gram Vyapar.
From time to time, you shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the App and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the App, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the App You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the App. Please carefully select the type of information that You publicly disclose or share with others on the App.
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If You object to Your Information being transferred or used in this way, please Do not use App.
Gram Vyapar shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the App. Gram Vyapar reserves the right to delete such multiple listings of the same product listed by you in various categories.
Payment Facility for Buyers:
You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.
You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.
You, as a Buyer, shall electronically notify Payment Facility using the appropriate Gram Vyapar App features immediately upon Delivery or non-Delivery within the time period as provided in Policies. Non notification by You of Delivery or non-Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.
You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using App features within the stipulated time than this would make You ineligible for a refund.
You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services
Gram Vyapar reserves the right to impose limits on the number of Transactions or Transaction Price which Gram Vyapar may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
Gram Vyapar reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Gram Vyapar or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
The Buyer and Seller acknowledge that Gram Vyapar will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Gram Vyapar.
Buyer and Seller shall comply with all the applicable laws. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
This site is controlled and operated by Gram Vyapar and products are sold by respective Sellers. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on App is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other App or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Gram Vyapar respects the intellectual property of others. In case You feel that Your Trademark has been infringed, you can write to Gram Vyapar. Gram Vyapar we do not warrant that Product description or other content of this App is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Please contact us for any questions or comments or inquiries regarding this App. In case of a dispute where the Seller is unable to provide a refund or a replacement, Gram Vyapar will actively work towards reaching a resolution. The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Seller or are not satisfied the resolution provided by the Seller. In due course of resolution, Gram Vyapar’ s Customer Support Team will facilitate a conference call including the Seller and the Buyer. When a dispute has been raised, Gram Vyapar may provide both the parties access to each other’s Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from Gram Vyapar for settling the dispute.